Privacy Policy

1. Introduction

Padgea Inc. (“Padgea,” “we,” “us,” or “our”) operates an AI-powered residential apartment leasing and property management platform (“the Platform”). This Privacy Policy describes how we collect, use, and protect personal information when you visit padgea.com, submit an inquiry, or interact with our Platform.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly, including:

• Name, email address, and phone number submitted through inquiry or contact forms
• Rental inquiry details, including property preferences and messages
• Application data, lease information, and payment records (for platform users)
• SMS/text messaging consent status, including the method and timestamp of opt-in

We also collect certain technical information automatically, such as IP address, browser type, and pages visited, via standard server logs and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to rental inquiries and facilitate tour scheduling
• Process rental applications and provide lease management services
• Send transactional communications related to your rental or application
• Send text messages to users who have explicitly opted in (see §5 below)
• Improve our platform and user experience
• Comply with applicable law and regulatory requirements

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with service providers who assist us in operating the Platform (such as cloud infrastructure and analytics providers), subject to confidentiality obligations. We do not share your information for marketing purposes without your explicit consent.

5. SMS / Text Messaging

SMS/Text Messaging. Mobile phone numbers collected for SMS consent are not shared with, sold to, or rented to any third parties or affiliates for marketing or promotional purposes. Message frequency varies, up to approximately 10 messages per month. Message and data rates may apply. Text STOP to any message to unsubscribe, or HELP for assistance.

We collect SMS opt-in consent separately from other terms or agreements. Providing your phone number and consenting to text messages is entirely optional and is not a condition of any purchase, inquiry, or rental service. Consent records, including the method and timestamp of opt-in, are stored for compliance purposes.

To opt out at any time, reply STOP to any message we send. You will receive a confirmation and no further messages will be sent. To re-subscribe, reply START.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet is 100% secure; however, we take reasonable steps to protect your data.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS consent records are retained for a minimum of five years to satisfy regulatory requirements.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights or ask questions about your data, contact us at [email protected].

9. Children's Privacy

Our Platform is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of the Platform after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact: